Brentside Primary Academy

Putting Children First


As you know, we try our hardest to keep you informed about what is going on in school. However, sending out paper letters is not always reliable due to them being mislaid, crumpled or lost to the depths of your child’s bag!


To help improve communication we have signed up to a service called SchoolPing, which is already used by hundreds of schools across the country to communicate with parents and carers.


This app will be replacing the current Brentside Primary App and will also be used instead of the Teachers2Parents text messaging service. It is important that all parents download this app so the school can stay in touch with you.


SchoolPing is a free app which sends instant messages straight to your smartphone, wherever you are. If you do not have access to a smartphone, you can also receive messages via email or by logging in to your account on the web. Whether you're at work, at home or on the go, all you need is an internet connection to stay up to date with all of the school’s news.


The benefits of using SchoolPing:

  • Messages will be delivered straight to your smartphone via the SchoolPing app
  • Complete consent/trip forms in seconds
  • Notifications will alert you to new messages, meaning you will never miss anything important
  • It is free to download the SchoolPing app and it is available on iOS and Android
  • Stay in the loop with an integrated calendar and book Parents’ Evenings directly within SchoolPing
  • You choose how to view your messages, whether it’s on your phone, tablet or computer
  • See those special school moments with photos, videos, sound clips and documents, all viewable within the app

Downloading the App

The SchoolPing app is available for free download on both Apple and Android phones. You will need a username and password to login once the App is downloaded.


Login details are provided by the school office, parents or guardians with parental responsibility will automatically be provided login details. Please call the school office if you require additional usernames and passwords for other members of your family or childminders etc.


The App is made by New Era Education Ltd.


What do I do if I do not have Smartphone

If you do not have a smartphone, please contact the school office to ensure that we have an email address for you. SchoolPing can be accessed using a computer or tablet and messages can go directly to your email address if you are unable to download the App.


Above are instruction sheets on how to fix 2 possible issues that may be causing you to have problems with receiving notifications from the SchoolPing App.